Terms & Conditions

Welcome to Wear Aroha. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Our Store

Wear Aroha operates an online fashion store offering women's clothing and related products.

Throughout these Terms & Conditions, "we", "us", and "our" refer to Wear Aroha.

2. Products

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, slight variations may occur due to:

Different screen/device settings
Photography and lighting
Manufacturing or fabric variations

We reserve the right to update product information, pricing, availability, and descriptions without prior notice.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative product, store credit, or refund where applicable.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

The applicable price is the price displayed at the time your order is placed.

Where applicable, additional delivery, service, or other charges will be displayed during checkout.

5. Orders

When you place an order, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order in certain circumstances, including:

Product availability issues
Incorrect pricing or product information
Incomplete or incorrect customer information
Suspected fraudulent or unauthorized activity
Failure to confirm an order when confirmation is required

6. Order Confirmation

For certain orders, Wear Aroha may contact you by phone or WhatsApp to confirm your order and delivery information.

A Rs. 500 advance payment may be required to confirm an order.

Orders may not be processed until the required confirmation or advance payment has been received.

7. Payment

You agree to provide accurate and complete payment and contact information when placing an order.

Available payment methods may vary depending on your location and the payment options offered at checkout.

8. Shipping & Delivery

We aim to deliver orders within the estimated delivery period shown on our website.

Delivery times are estimates and may vary because of:

Courier delays
Weather
Public holidays
Incorrect address information
Remote delivery locations
Other circumstances beyond our control

Please ensure that your delivery address and contact information are accurate when placing your order.

9. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Please review the Return & Refund Policy before placing your order.

Products must meet the applicable eligibility requirements to qualify for a return or exchange.

10. Cancellations

If you wish to cancel an order, contact us as soon as possible.

Cancellation may not be possible once an order has entered processing, production, or dispatch.

Any advance payment or cancellation refund will be handled according to our Return & Refund Policy and the status of the order.

11. Customer Information

You are responsible for providing accurate information when placing an order, including:

Full name
Phone number
Email address
Complete delivery address

Wear Aroha is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

12. Website Use

You agree not to misuse our website or attempt to:

Interfere with website functionality
Gain unauthorized access to our systems
Submit false information
Use the website for unlawful purposes
Copy or reproduce our content without permission

13. Intellectual Property

All content on this website, including but not limited to:

Brand name
Logo
Product photographs
Graphics
Text
Designs
Website content

is owned by or licensed to Wear Aroha unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without written permission.

14. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, and other technology providers.

Your use of those services may also be subject to the terms and policies of the relevant third party.

15. Limitation of Liability

To the extent permitted by applicable law, Wear Aroha will not be responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, technical problems, natural events, or other unforeseen circumstances.